1. Introduction and scope

BD Bazar (https://bdbazar.bet) is an international online Sports Betting and gaming platform. We understand how valuable your personal information is to you, which is why protecting your privacy is one of our foremost responsibilities.

This Privacy Policy ("Policy") applies to the BD Bazar website, mobile application, and all associated services. It explains what data BD Bazar collects, why it is collected, how it is used, and how it is kept secure. By using BD Bazar, you are deemed to have accepted this Privacy Policy.

Please note: The Bengali version of this policy is provided for the reader's convenience. In case of any discrepancy, the English version shall prevail.

2. What data we collect

BD Bazar collects various types of information to deliver and improve its services. These fall into three main categories:

2.1 Information you provide directly

Information you provide directly when registering an account or using our services:

  • Full name, date of birth, and gender
  • Email address and mobile number
  • Home address & postal code
  • National ID or passport number (for KYC verification)
  • Mobile banking numbers and payment-related information
  • Security questions and answers

2.2 Automatically Collected Information

When you use BD Bazar, certain information is collected automatically:

Data Type Purpose
IP address and device information Security Verification & Fraud Prevention
Browser type and version Ensuring service compatibility
Login time and session data Account security and activity logs
Betting & Gaming History Responsible Gaming Monitoring
Transaction Details Financial records and compliance

2.3 Information Received from Third Parties

In some cases, we may also receive information from trusted third parties, such as identity verification service providers, payment processors, and fraud detection agencies.

3. How We Use Your Information

BD Bazar uses your personal information only for the legitimate purposes listed below. Your data is never used for any additional or unnecessary purpose.

  • Account Management: Managing the registration, login, and account verification processes.
  • Service Delivery: Keeping Sports Betting, lottery, gaming, and other services operational.
  • Financial Transactions: Processing deposits, withdrawals, and payments.
  • KYC & Compliance: Age verification, identity confirmation, and fulfillment of legal obligations.
  • Security & Fraud Prevention: Identifying suspicious activity and preventing money laundering.
  • Customer Support: Resolving your complaints and queries.
  • Responsible gaming: Monitoring gaming behaviour and providing support when needed.
  • Service Improvement: Analyzing anonymized statistics to improve the platform.
  • Contact: Sending important notices, policy updates, and promotional offers (based on your consent).
Promotional Emails: You can opt out of promotional communications at any time. Only account security and transaction notifications cannot be turned off.

4. Who we share your data with

BD Bazar never sells your personal data. However, limited information may be shared with trusted parties as necessary to operate our services:

4.1 Service Partners

  • Payment Processors: Mobile Pay, Nagad, Rocket, and other mobile banking partners that process transactions.
  • KYC verification services: Approved third parties for identity verification.
  • Cybersecurity firms: For fraud detection and prevention.
  • Cloud Services: For secure data storage and backup.

4.2 Legal obligations

BD Bazar may be required to disclose information to legal authorities in the following circumstances:

  • Upon a valid court order or lawful request from a law enforcement authority.
  • To comply with anti-money laundering regulations.
  • To assist in the investigation of fraud or unlawful activity.
  • Subject to regular audits by the licensing authority.
Important: All third-party partners are contractually required to maintain privacy standards equivalent to those of BD Bazar.

5. Cookies & Tracking Technologies

BD Bazar uses cookies and similar technologies to enhance your experience and keep the platform running smoothly.

5.1 Types of Cookies

Cookie type Purpose Duration
Essential Cookies Maintaining login sessions and security Deleted at end of session
Functional Cookies Remembering language & preferences 1 year
Analytics Cookies Understanding page visits and usage patterns 2 Years
Security Cookies Fraud and Bot Detection 30 days

5.2 Managing Cookies

You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent some BD Bazar services from functioning properly.

6. Security Measures

BD Bazar follows the highest industry standards to protect your data. Our security framework is built across multiple layers:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): Adding an extra layer of security to your account.
  • Firewall & DDoS Protection: Prevention of unauthorised access and cyberattacks.
  • Regular Security Audits: Regular penetration testing conducted by third-party experts.
  • Encrypted storage: All stored sensitive data is kept in encrypted form.
  • Access control: Only authorised staff may access your data, and only to the extent necessary.
Your Role: Keep your password strong, never share it with anyone, and only log in from trusted devices. BD Bazar will never ask for your password over the phone or by email.

7. Data retention period

BD Bazar retains your information for as long as necessary and legally required. Even after account closure, certain data may be kept for a defined period for the following reasons:

Data Type Retention period Reason
Account Information 5 years after account closure Legal obligations
Transaction records 7 Years Financial Regulatory Compliance
KYC Documents 5 Years Compliance with AML regulations
Customer Support Logs 3 Years Dispute Resolution
Betting history 5 Years Responsible Gaming Monitoring

After the defined retention period, data is securely deleted or permanently anonymised.

8. Your Rights

As a BD Bazar user, you have the following rights over your personal data. To exercise these rights, contact us at support@bdbazar.bet.

1
Right to Access

You may request a copy of the information BD Bazar holds about you.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to Erasure

Under certain conditions, you may request that your personal data be deleted. Some data may need to be retained due to legal obligations.

4
Right to restrict processing

You can request that your data be used only for specific purposes.

5
Right to data portability

You may request your information in a readable, portable format.

6
Right to object

You may object to your data being used for marketing communications or anonymous analytics at any time.

9. Protection of minors' data

BD Bazar strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.

  • Age verification is mandatory during the registration process.
  • Additional identity verification is carried out when suspicious activity is detected.
  • If a minor's account is identified, it is immediately closed and all associated data is deleted.
For Parents: If your child has accidentally registered on BD Bazar, please contact us at support@bdbazar.bet. We will take immediate action.

10. Policy Changes

BD Bazar may update this Privacy Policy from time to time. For significant changes, we will send advance notice to your registered email address. You can always check the "Last Updated" date at the top of the page to see whether the policy has changed.

Continued use of BD Bazar after any changes will be taken as your acceptance of the updated Privacy Policy.

11. Contact & Complaints

For any questions, complaints, or requests regarding this Privacy Policy or your personal data:

  • Email: support@bdbazar.bet
  • Live Chat: Available 24/7 from within the platform
  • FAQ: FAQ page View

We aim to respond to your request within 7 business days.